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Lens Calibration wizard not showing camera view

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2023-03-28

I replaced my computer today, windows 10 to windows 11, I installed the newest Lightburn software. connected to my controller no problems.

time to calibrate the camera.
When I click on lens calibration wizard, the camera view is blank.
I have 2 cameras it happens with both cameras.

I have tried a ton of things.

1. reboot camera/ reinstall windows drivers/ allow access in windows to camera.
2. made sure that windows can see the camera (it can)
3. reinstall lightburn
4. try different camera (same problem)
5. restart computer
6. try running lightburn as local Admin
7. try running in combability mode
see the attached for an example

any ideas?
Thanks!

C
    • Smith

      2023-03-29
      Check your Windows permission for both Camera and Microphone. Make sure that LightBurn has access to both.
      If that does not work, go to Edit->Settings and change Camera Capture System form Custom to Default.
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