English

The machine may be busy or Paused (USB connection)

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Laser
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2023-08-22

I also had a problem since downloading .01 but only on my laptop.
Message is

There is a problem sending data to the laser
The machine may be busy or paused.

Ran cable to my desktop and everything worked fine

C
    • Terrelle

      2023-08-23
      I’m going to move this to a different section because the error message is fairly different.
      
      We might also need to know which Laser engraver you’re using - but we won’t know for sure until it’s connected and you can see the connection message. When you do see it next, please select the text in the Console window then Copy and Paste it into a reply here.
      
      If you usually connect to your Ortur Laser engraver with a USB cable, you may have to test other COM ports in the Laser window.
      
      With the laptop connected and the Console window and the Laser window open in LightBurn, look for the Connection message (or any message) from your laser engraver to LightBurn in the Console window. If it’s not there, click the middle button along the bottom row in the Laser window and select another COM port. Wait for 10 seconds and see if the connection messages appear.
      
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