English

The new computer and optical burning download cannot run normally

Categories:
Laser
3
1
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11-11
I purchased a new laser and computer and downloaded light burn onto the new computer…which is an updated version compared to what I have been using. I check all my settings to make sure they match my other computers/lasers as the new laser is the same as another one I use. When I go to use it, it frames fine but when I try to engrave the laser head only moves up, down, then goes all the way to the left and buzzes with an error. The laser does not fire at all. I have trouble shot everything I can think of and cannot figure this out. I hooked up my old computer to the laser and it works fine with that computer and light burn so I don’t feel like it is a laser issue. Any ideas? I have included my setting in the files it would allow me to upload. I will try to attach the rest of my pictures which includes a picture of the error message I get. I also have a video of what it does but this doesn’t seem to allow me to upload videos.
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    • Jen

      11-12
      Something looks seriously borked in your Scanning Offset Adjustments.
      Try disabling the adjustments. Does that return normal function of the laser? If so, reenter the adjustments or re-create the device using the .lbdev file provided by xTool.
      
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