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Issue beetween Ruida Controller RDC6445S(EC) and RDWorks

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Ruida
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2 days ago

Dear Sir,

We have an RDC6445S working in a LaserSaur machine, the cutting file come from RDWorks through USB cable.

If we place a speed of 100 mm/s in RDworks, the file receive by RDC6445S shows on the screen a speed of 100 mm/s, but the working speed is only 100/5 = 20 mm/s.

At the same time, if we tranfer laser head at a 100 mm/s speed (visible on the screen) the head moves at the right speed 100 mm/s.

We tried to update RDC software, but the message is "Bad type mother board etc ..."

Regards,

Richard

C
    • blue sea

      2 days ago
      Hello, according to the feedback of the problem, it is recommended that you deal with it as follows:
      1. Please check whether the controller and the software are connected normally.
      2. Please log in to our official website to download the latest version of the software update and installation: https://www.rdacs.com/en/download?type=software
      3. The factory settings can be restored, and the parameters can be adjusted according to the equipment situation.
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